Where's My Order?
>>>*We reserve the right to refuse or cancel orders for any reason without explanation.*<<<
Effective JAN 01, 2018. If you contact our marketing team via social media about your order, it will automatically be cancelled. The Marketing Team and Ordering Team are completely separate groups. We are currently processing orders and preparing for Hoemcoming. If you sent an email inquiry regarding an order please allow 48-56 hours for a response.
We have established a new direct email for all order questions: firstname.lastname@example.org
* BEFORE YOU SEND AN EMAIL PLEASE READ*
UPDATED OCTOBER 14, 2018 12AM EST:
Any QUESTIONS/ISSUES should be directed to email@example.com
CLASSIC CREWNECK/HOODY: The CLASSIC CREWNECK/HOODY SPECIAL is the Largest Intake of Orders since BLACK FRIDAY 2017. The Order arrived to us earlier than expected on OCTOBER 12, 2018 (previously scheduled for OCTOBER 16, 2018 ) DUE TO THE VOLUME OF ORDERS we are shipping through OCTOBER 22, 2018. We currently have a six-man team in place and will be bringing on additional help to pack ALL Orders in a 8 hour period (THURSDAYs, FRIDAYs, SATURDAYs and SUNDAYs). We ARE NOT ISSUING ANY REFUNDS as we have already paid the Vendor. Please Note: We offered a Special 2 for 1 Deal and many of you took advantage of the fundraiser.
FALL 2018 SPECIAL COLLECTION/ EUPHORIA: Those who orders haven’t been canceled You will be contacted FRIDAY OCTOBER 5, 2018 and will have until OCTOBER 7, 2018 to submit Custom Request. As stated both on our website and social media both of these Collections would be release prior to Homecoming Season.
ORDERS SCHOOL YEAR 2017-2018: We are NOT replacing any orders from the previous academic year. We posted several notifications regarding misplaced, returned, and reshipped orders. JULY 31, 2018 was the deadline to have all issues researched. Any missing orders should be directed toward USPS Claims Department.
GOLD COLLECTION/ MECCA COLLECTION/ GARVEY COLLECTION: SCHEDULE TO ARRIVE OCTOBER 15, 2018
Normally we ask allow 7-10 business days for order processing and shipping delivery, but we are experiencing minor delays as a result of high volume.
PLEASE NOTE: *We reserve the right to refuse orders for any reason without explanation.*
Questions About Your Orders
If you have a question regarding your order please email us at firstname.lastname@example.org , and someone from our team will contact you. If you do not receive a response within a timely manner you can send an inquiry to email@example.com or firstname.lastname@example.org
We are not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier.
We do not offer Saturday delivery. Please note that we only ship out Monday through Friday, with the exception of US holidays.
Shipping is calculated based on the weight and distance from our facility.
Please check periodically for any updates regarding our shipping policies.
Shipping to US Locations
Shipped via USPS Priority Mail.
Shipping to International Locations
Shipped via USPS Priority Mail International.